Privacy Policy

This privacy policy explains how Kalevala collects, processes and shares the information it collects.

REGISTER

Kalevala Koru Oy (hereafter “Kalevala”)
Business ID: 0109579-3
Hankasuontie 11 A
00390 Helsinki
FINLAND 

REGISTER CONTACT

Aki Mattila
Tel. +358 (0) 207 611 311
Email: gdpr[a]kalevala.fi

REGISTER NAME

Kalevala Webshop Customer Register (hereafter “Register”)

INFORMATION WE COLLECT

we collect information from you when you place an order, create an account or subscribe to our newsletters. The information we collect from you may include:

  • First and last name
  • Email address
  • Postal address
  • Telephone number
  • Order details
  • Order delivery tracking details
  • Marketing consent details

CUSTOMER REGISTER

Persons who are registered in Kalevala’s Loyalty Program or who have purchased products from our website or store are stored in Kalevala Koru’s customer register. Persons who have signed up for our newsletter on our website are also included in the register.

HOW WE USE THE COLLECTED INFORMATION

We use the information we collect for things like:

  • Fulfilling orders and requests for products, services or information
  • Processing returns and exchanges
  • Tracking and confirming online orders
  • Delivering products
  • Managing our regular customer program
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Establishing and managing your accounts with us
  • Communicating things like special events, sweepstakes, promotions and surveys

HOW WE SHARE THE COLLECTED INFORMATION

Kalevala does not sell, rent or trade your personal information to third parties. We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders
  • Delivering packages
  • Maintaining our regular customer program
  • Sending marketing communications
  • Conducting research and analysis

Kalevala reserves the right to transfer personal data and other information received from the User to the authorities in the case of infringement of applicable laws and regulations. Our service providers outside EU meet the EU's General Data Protection Regulation.

USE OF COOKIES

Kalevala Koru Oy uses Google Analytics to gather information on how users navigate its website. The website uses cookies. Cookies are files that are stored on a user’s computer and contain information about the use of a website. Cookies are used to develop the website and ensure its convenient use. Cookies let websites remember what content each customer has read and offer them more similar information.

Cookies gather general statistical information about the website’s use for the purposes of developing the website and tracking. Information gathered by the analytics include the user’s IP address, time of visit, visited pages, browser type and referring web address and server.

Information stored by the cookie about the visited website may be used to target advertising. This means that when visiting advertising sites, the user may see advertisements that are topical and important to them based on their use of the website. Not all advertising is based on cookies, and it is possible to see Kalevala Koru Oy’s advertisements on commercial operators’ websites.

The user can prevent the use of cookies at any time by changing the cookie settings in their browser. In most browsers, it is possible to disable cookies and delete cookies that have already been stored. Disabling cookies can affect the functionality of the website.

 

HOW WE PROTECT THE COLLECTED INFORMATION

The Register is stored electronically and protected by firewalls and other technical protective measures. Only authorized representatives of Kalevala have the right to access and update the Register. Each authorized Register administrator uses personal login credentials.

Kalevala websites use Secure Sockets Layer (SSL) encryption technology to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address etc.

YOUR CHOICES REGARDING THE COLLECTED INFORMATION

You may choose to:

  • Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
  • Update and correct your personal information
  • Cancel your account or request that we no longer use your information to provide you services

In any of the aforesaid cases please contact our customer service:
Email: info@kalevala.fi
Tel. +358 (0) 207 611 230

Or Send a letter with your request and current contact information to: 

Aki Mattila
Kalevala Koru Oy
Hankasuontie 11 A
00390 Helsinki
FINLAND 

Our regular customers can also unsubscribe the promotional/marketing emails by unticking the option in the regular customer's account settings after signing in.